Customers are encouraged to call the toll free number provided on the website, receipt or toll card to make a report. A Customer Service Representative will collect the relevant information. Once all the requirements are met, an investigation will be launched. After the investigation is concluded, a feedback will be provided and reimbursement given if applicable.
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Jamaica North South Highway Company Limited
P.O. Box 4638, Linstead P.O.
Tel: 1 876 903-8646
Toll Free: 1 888 429-5674